Mystery over village losing broadband every morning is finally solved

Mystery of village’s disappearing broadband is solved! Baffled BT engineers discover rogue signal from old-fashioned TV was causing entire Welsh village to lose internet at 7am every day for 18 MONTHS

  • Villagers living in Aberhosan, Wales, plagued with internet issues every morning
  • But problem baffled engineers from Openreach who found network was working
  • Crack team were called in and found a signal from an old TV set was the problem 

An 18-month mystery as to why a Welsh village’s broadband was plagued with issues at the same time every morning has finally been solved.

Villagers living in the Powys village of Aberhosan were suddenly struck with poor broadband connectivity and slow speeds every morning at 7am.

But engineers were left scratching their heads when repeated visits to the village, near to the market town of Machynlleth, found the network was working perfectly.

Baffled BT workers even replaced a large sections of cable that served the village in a bid to fix the mystery issue.

They were even forced to call in the Openreach Chief Engineer team, a crack team described as the company’s ‘SAS’, to fix the problem.

Now, after 18 months, the issue has finally be identified – as an old-fashioned TV.  

Villagers living in the Powys village of Aberhosan (pictured), Wales, were suddenly struck with poor broadband connectivity and slow speeds every morning at 7am

Engineers discovered the TV set was emitting a burst of electrical interference at 7am each day.

They traced the signal to a property in the village and the ‘mortified’ householder confirmed that they switched on their old television at that time every day – causing the broadband in the village to be affected.

The householder immediately agreed to switch off the television and not to use it again.

There have been no further issues reported with the broadband network in Aberhosan since.

Michael Jones, a local engineer for Openreach, said the company’s chief engineering team helped to solve the mystery by using a spectrum analyser to look for a phenomenon known as Shine (single high-level impulse noise).

‘We walked up and down the village in the torrential rain at 6am to see if we could find an ‘electrical noise’ to support our theory,’ Mr Jones said.

‘And at 7am, like clockwork, it happened. Our device picked up a large burst of electrical interference in the village.

‘The source of the ‘electrical noise’ was traced to a property in the village.

Engineers discovered an old-fashioned TV set in a house in the village (pictured) was emitting a burst of electrical interference in at 7am each day – causing the issue

‘It turned out that at 7am every morning the occupant would switch on their old TV which would in turn knock out broadband for the entire village.

‘As you can imagine, when we pointed this out to the resident they were mortified that their old second-hand TV was the cause of an entire village’s broadband problems, and they immediately agreed to switch it off and not use it again.’

Suzanne Rutherford of Openreach said such issues are not as rare as people may think.

‘Anything with electric components – from outdoor lights to microwaves to CCTV cameras – can potentially have an impact on your broadband connection,’ she said.

She advised people to ensure their electrical appliances are properly certified and meet British standards.

Aberhosan will be connected to fibre broadband later this year as part of Openreach’s work with the Welsh Government to expand the network in rural Wales.

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