Death of a Salesman Revisited

Are algos taking over from ‘shoeshine and a smile’, asks Ajit Balakrishnan. ‘Can you explain to me why this feature [and I named one] is missing in your suite of products?’ I asked the India sales head of a world-famous multinational software product company. ‘That’s confidential,’ he said. I wondered […]

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China Service Sector Activity Rebounds In July

China’s service sector activity logged a steeper growth in July as the successful containment of the recent uptick in COVID-19 cases led to greater customer numbers and boosted new order intakes, survey results from IHS Markit showed on Wednesday. At 54.9 in July, the Caixin Purchasing Managers’ Index rebounded from […]

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