Coinbase Exchange Review | Fees, Security, Pros and Cons in 2019

Coinbase is one of the most popular exchange names in the crypto trading industry. We will be examining the services and features of Coinbase in our review so that you can establish if the exchange is right for you.

Coinbase Review: Exchange Overview

The exchange was founded in 2012 in San Francisco, California, by Ben Reeves, Brian Armstrong, and Fred Ehrsam. The website first started out as a Bitcoin (BTC) only trading services, but it soon expanded its listing to incorporate a variety of coins.

Coinbase is a regulated company that is able to offer its services in the US, being among the first in the country to receive a BitLicense, which enables it to operate in New York.

Supported Currencies and Countries

The platform supports 17 different cryptocurrencies:

  • Bitcoin (BTC);
  • Ethereum (ETH);
  • Litecoin (LTC);
  • Bitcoin Cash (BCH);
  • Ethereum Classic (ETC);
  • Tezos (XTZ);
  • Chainlink (LINK);
  • EOS (EOS);
  • Basic Attention Token (BAT);
  • 0X (ZRX);
  • Zcash (ZEC);
  • Dash (DASH);
  • Stellar Lumens (XLM);
  • Ripple (XRP);
  • Augur (REP);
  • Dai (DAI);
  • USD Coin (USDC).

The fiat currencies accepted by the exchange are Euro (EUR), British Pound (GBP), and US Dollars (USD).

Coinbase is available to traders from over 100 countries from the following regions:

  • Africa;
  • Asia;
  • Australia;
  • Europe;
  • North America;
  • South America.

Coinbase Compatibilities

The exchange’s platform can be used in all web browsers, supporting all major tablet and PC operating systems, as well as iOS and Android systems.

User Interface and Experience

The website has designed an intuitive interface that is suitable for beginner traders. It has a straightforward and clean design that allows easy navigation.

The basic platform has very limited charting features that record only the price movement of a chosen digital asset. The more complex features are available on the Coinbase Pro platform, which is Coinbase’s platform for advanced traders.

Users also have the option to create customizable watchlists for price tracking any of their supported cryptos.

Coinbase also has developed mobile apps for both Android and IOS devices, which have been reported to run smooth and incorporate all web-account features.

How to get a Coinbase account

How to Use Coinbase Exchange

Buying crypto

Withdrawing Crypto

Coinbase Exchange Fees

Coinbase is one of the most expensive exchanges, charging a fee of trading volume on all its assets, with an additional 0.5% spread fee for all crypto transactions:

  • ≤ $10 – a fee of $0.99;
  • ​≤ $25 – a fee of $1.49;
  • ≤ $50 – a fee of $1.99;
  • ​≤ $200 – a fee of $2.99.

The fee structure for withdrawals and deposits is rather complicated. The fees vary according to the payment method used and the country of residence. Coinbase also charges a conversion fee if you deposit in other fiat currencies.

Payment Methods

Users can fund or withdraw through several payment methods on Coinbase:

  • Bank transfer: US customers only;
  • Credit/debit card;
  • Wire transfer: ACH for US, and SEPA for Europe;
  • Xfers: Singapore only;
  • PayPal: withdrawals only;
  • Cryptocurrency.

Transaction Times

Transaction times on Coinbase depend on a variety of factors, such as countries, network speed, and payment method.

United States

Transactions with credit cards are instant on the exchange, while bank transfers can take at least five days.

Canada

Sell ​​Bitcoin through Coinbase in Canada is possible in 4 days through the EFT system. There is also an Interac online service through which transactions are carried out instantly.

Europe

SEPA bank transfer for all European countries usually requires 1-3 days to process the transaction.

Transfer limits

The platform has a 4-tiered user account system that requires different identity verifications.

The higher the level, the higher the buying and selling limit.

Coinbase has no limit on how much fiat or cryptocurrencies you can deposit into your account, but the withdraw and purchase limits are based on your level of verification and country of residence. These are the four account levels:

Level 1 – requirements: email address, and phone number. Buy and withdrawal limit starts off under $1,000.

Level 2 – requirements: full name, date of birth, and address of residence. US customers have a daily purchase limit of $25,000.

Level 3 – requirements: input of bank account details, as well as credit and debit card details.

Level 4 – requirements: government-issued identification document, taxpayer identification number, and identity verification by answering a few questions.

Other Coinbase Products

Coinbase wallet

The Coinbase Wallet – formerly known as Toshi, is a custodial multi-currency wallet that also supports non-fungible tokens (NFTs) and ether-based Web 3 Decentralized Applications (DApps).

The exchange developed three types of wallets:

  • Hot option – ideal for storing only a small amount for quick sells and buys;
  • Cold storage – secure for long term storage;
  • Multisignature Vault – the exchange has one private key, while the other two are held by the coin owners.

The issue here is that the exchange could block your account at any time, and it also monitors all your transactions.

It also has a USD wallet for fiat storage through which you can buy cryptocurrencies and bypass bank processing times.

Coinbase Custody

Coinbase Custody provides secure storage options for the cryptocurrency assets of financial institutions and hedge funds that have Coinbase accounts.

Coinbase Card

Users can also buy a “Coinbase Card” that can be used for making crypto purchases worldwide. Your physical Visa Debit card syncs with your Coinbase account balance and enables contactless payments and ATM withdrawals. Keep in mind that there are extra conversion fees when you use the service.

Security Features

The company has adhered to all U.S. regulations at a federal and state level, being compliant with a number of regulatory entities, such as ​FinCEN, ​The Bank Secrecy Act, and ​The USA Patriot Act.

All investor funds that are kept on the exchange’s hot wallet are insured, with the company stating that “the insurance policy would payout to cover any customer funds that are lost.” Coinbase USD Wallets are insured by FDIC up to $250,000.

The exchange states that it holds 98% of users’ funds in cold storage, with the keys to the wallets being distributed in various geographical locations. Other implementations include 2FA on each account, strong SSL, and AES-256 wallet encryption. It also uses email verification each time a withdraw order is placed on an account.

All user data is held by the platform and its partners securely and in agreement with all relevant laws, such as the Data Protection Act 2018 and the General Data Protection Regulation.

While Coinbase is one of the most regulated companies in the crypto market, it is not the safest, as it has experienced several hack scandals.

In January 2018, the firm was targeted several times by hackers and lost a total of 40 BTC of different users. Users reported losing around $10,000 Bitcoins that they were hacked several times. It should be noted that Coinbase did no refund all the affected users.

Customer Support

The Coinbase support team can be contacted via email at any time. The platform offers phone support on a 24/7 basis, but for U.S. and UK toll numbers only.

Users can also reach out to the exchange through Twitter for general questions. Coinbase also provides a detailed FAQ section that provides answers to most common dilemmas or questions regarding the use of the platform and trading.

The company’s customer support has been reported to have issues with their responsiveness, in some cases taking up to 72 hours to respond. Users also reported that the responses they received were not helpful with the issues they were dealing with.

Coinbase Exchange Reputation

​While there is no doubt that Coinbase is a legitimate exchange, in the past years, it seems like its reputation in the community has started to dwindle and has been labeled as rather controversial.

There have been many posts on sites, such as Reddit and Trustpilot, in which users complain about not being able to perform simple tasks, such as Bitcoin buying and selling.

​Other issues that come up online are with regards to missing funds, withdrawal issues, long transactions, and other problems that lead to losses.

The main issue is that no response has been given from any of Coinbase’s representatives, and users grow tired after waiting for weeks to have their problem solved.

Coinbase Review: Verdict

We hope that our review has helped you to decide if Coinbase is the right crypto exchange for you. It is true that it is on the expensive side, but instant card purchases are an attractive offer for a trader that is in a hurry. We also recommend looking into users’ posts, as there have been many negative experiences associated with their services.

Featured image: besticoforyou.com

The Review

Coinbase Exchange Review

Even if it has its flaws and controversies, Coinbase is a good exchange for cryptocurrency newcomers and venture capitalists which offers easy-to-use services for buying and selling cryptocurrencies. However, it is not a place for those devotees of the Bitcoin philosophy.

PROS

  • Easy to use interface
  • Decent crypto listings
  • Supports fiat options
  • Supports a variety of payment options, including credit card and PayPal
  • Fully regulated
  • Insured funds

CONS

  • High fees
  • Many negative reviews from users
  • Unresponsive support
  • Limited trading options

Review Breakdown

  • Supported Currencies
  • Rates and Fees
  • Security
  • Transaction Speed
  • Ease of Use
  • Customer Support

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